Staines Car Hire Privacy Policy

Data We Gather

We gather and manage various types of personal data, including:

2. Use of Your Information

Your personal information is utilized for these purposes:

• Service Provision in Staines:
  • We handle the processing and management of your vehicle rental bookings and agreements. This includes verifying your identity to confirm that you meet our rental criteria. We also facilitate the collection and return of vehicles, as well as manage payments, deposits, and any applicable charges.
• Customer Communication in Staines (Contractual Necessity):
  • We send booking confirmations, rental updates, and essential information. We address your inquiries and offer dedicated customer support. We inform you of any service or policy changes.
• Marketing Consent and Legitimate Interest:
  • We send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement (Legitimate Interest):
  • Assessing website interactions to refine user experience and functionality. Conducting research to improve our vehicle fleet and service offerings.
• Compliance with Local Laws and Regulations:
  • Adhering to local laws, regulations, and tax obligations. Mitigating fraud risks and safeguarding service integrity. Addressing conflicts and upholding our terms and policies.

3. Data Sharing Practices

Sharing Your Information

• Service Partners in Staines: Third-party partners assist us in providing services like payment processing, IT support, and maintenance. They are required by contract to safeguard your data.

We do not share your personal information with third parties.

Data Protection

We employ various technical and organizational strategies to safeguard your personal information from unauthorized access, modification, sharing, or loss. Our security measures consist of encryption, access controls, secure servers, and routine security evaluations. Despite these precautions, it is important to recognize that no method of electronic transmission or storage can guarantee absolute security.

5. Data Storage Policy

We keep your personal information only for as long as needed to achieve the purposes for which it was collected, such as complying with legal, accounting, or reporting obligations. The duration for which we retain data differs based on the specific type of information and the context in which it is processed.

Your Rights in Staines

Your rights under UK data protection law

• Accessing Your Information: Obtain a copy of your personal information records.

For inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Practices

Our website employs cookies and similar technologies to improve your browsing experience, monitor site traffic, and customize content. You can adjust your cookie preferences directly in your browser settings at any time. This allows you to control your privacy while using our services.

Policy Changes

We will periodically revise this Privacy Policy to align with changes in our practices or applicable laws. Any updates will be reflected on this page, along with a new "Last Updated" date. We recommend checking this policy regularly to stay informed about how we handle your information.

Connect with Us

For inquiries regarding our Privacy Policy or data practices, reach out to us.